Moderation

The Moderation group in the sidebar holds three screens that are easy to confuse and do not overlap.

Screen	Is about	Comes from
Moderation	Your Discord guild — bans, kicks, mutes, warnings, joins, leaves, filter and spam hits	the bot, captured live
Reports	Team forum content members have reported	the site
Appeals	Sanctions people are asking you to reverse	the site

Moderation (Discord)

Counts across a window you choose — 24 hours, 7 days, 30 days — for bans, kicks, mutes, warnings, joins, leaves, filter hits and spam hits, with a filterable list of recent actions and a tabbed event log (members, filter hits, spam hits).

Everything here arrives from the Discord bot, so a site with no bot configured shows zeros and empty lists rather than an error. Setting the bot up is Notifications and email.

Look up takes you to a per-user view when you are investigating one account rather than browsing the window.

Reports

Reports raised by members about Team forum content. Two design decisions show through in how this screen behaves:

• They come to site staff, and a Team’s own leaders never see them. A leader moderates their own forum, so a report about a leader has to reach someone above them.
• Handling a report records a decision about the report. It does not touch the content: hiding or removing a post is done in the forum, or as a sanction against the account.

The filters are Open, Reviewing, Actioned, Dismissed and All, and the count of open reports sits at the top so the screen is glanceable.

Dismissing is a real outcome, not a failure to act

A report that was not a problem should be dismissed rather than left open — an open queue that never empties stops being read, and the reporter’s next report is the one that matters.

Appeals

An appeal is a request to reverse a sanction, filtered by Open, Pending, Under review, Approved, Denied, Withdrawn or All. Each row carries the target, the action being appealed, the appeal itself, who submitted it, its age and whether a reversal happened.

Two things worth building a habit around:

• Age is the column that matters. An appeal that nobody has looked at for three weeks is a worse outcome than a denial.
• The decision is recorded either way. Approving an appeal records the reversal, so the history explains itself later without anyone having to remember.

What is recorded, and where

Every staff action lands in Admin → Activity — who did what, from which address, when. That log is the thing to read when reconstructing a disputed decision, and it is a record rather than a workflow: nothing is actioned from it. See Content.